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Contact Us

Got a question, bug report, or just want to say hi? We read every email.

Email

For support, billing questions, or feedback:

support@canarysocial.com

We typically respond within 1 business day.

Common Questions

How do I cancel my subscription?
Go to Settings → Billing → Cancel. You keep access through your billing period. See our Refund Policy.
How do I connect my X/Twitter account?
Go to Settings → X Connection and click Connect. You'll authorize via X's official OAuth flow.
How do I delete my account?
Settings → Account → Delete Account. All your data is wiped within 30 days.
I found a bug.
Email us with what happened, what you expected, and a screenshot if you can. We fix things fast.

Follow Canary

Product updates, tips, and behind-the-scenes:

@canarysocial on X

Canary is built by a small team. Real humans read your emails.